CUSTOMER CONNECTIONS
Sample insightsEvery conversation opens a door.
248conversations this week
MonTueWedThuFriSatSun
MORE CONNECTION. LESS COMPLEXITY.
Smarter CRM.
Better Customer Experiences.
Bring customer management, Bulk SMS, and email marketing together in one AI-powered platform. Build stronger relationships and manage your business wherever you are with the Bongadesk mobile app.
✓ Built for growing businesses✓ Everything, connected
LET'S MAKE TODAY COUNT
OverviewYour business at a glance.
Total customers2,480↗ Growing together
Open conversations24Your team is on it
Customer growthThis week ↗
MTWTFSS
AM
Illustrative workspace · Sample data
A conversation worth havingAll your customer messages, together.
JMAKSW
One team. In sync.Good things happen together.
Built for ambitious teams. Trusted by 60 companies.
LESS BUSYWORK. MORE POSSIBILITY.Everything you need.
Everything you need.
Working beautifully together.
From the first hello to the next big milestone, give your team the tools to make every interaction count.
Bulk SMS
"With Bongadesk platform,we have efficiently integrated with bulk SMS.You dont need to be purchasing bulky sms from a third,All this has been tailored for you need"
Explore feature
CRM - Customer Relation Management
"Manage all your customer data from a single application i.e files, contacts, logs, tickets and more"
Explore feature
Contact & Lead Management
"Manage you contacts and lead from a page. Create meetings with them, set reminders on your contacts and leads,set achievables on any contact with the system, keep a log on every communication"
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Support Tickets
Assign and manage different ticket raised by customers
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Marketing Emails
Send marketing emails to your contacts and customers. Email can be sent in bulk and ca also be scheduled
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Customers management
"Manage your customers,get in touch at the client of a button"
Explore feature
Accounts Management
"Manage different accounts held by your organization.Email/SMS/DM the accounts directly,Create issues on an account..etc"
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Inquiries
Response to different inquiries raised by different customers/users
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Meetings
With our platform you can create meeting and invite anybody
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Messages
"Massive Messages,Emails and SMSes can be broadcasted to all your Customers and Staff at just the click of a button.This includes attachments"
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Realtime
"Everything with Bongadesk, happens real time all the from messages,emails,SMS.All of those happen instantly. Plus with google's firebase database everything happens instantly"
Explore feature
Manage Tasks
Handle indoor task created by different by your users
Explore feature
We are currently working on integration our Bongadesk with Whatsapp to allow for seamless communication and chat with your customers
Explore featureSEE THE BIGGER PICTUREYour next move.
Your next move.
In a whole new light.
A connected view of your customer activity. Explore this illustrative dashboard to see the story behind the numbers.
Meet them where they are.
3channels. one view.
- Messages 50%
- Email 30%
- SMS 20%
THE CUSTOMER JOURNEY
Small steps. New possibilities.
A clearer view from the first conversation to a lasting relationship.
New leads120
Conversations84
Meetings48
New customers24
Illustrative dashboard · All chart values are sample data, not business results.
A LITTLE MORE HUMAN.
CustomersConversations
b.
Your teamYour businessDifferent moving parts.
One shared purpose.
BUILT AROUND YOUR CUSTOMERSLess switching tabs.
Less switching tabs.
More moving forward.
Make space for what matters. Bongadesk brings customer management and communication into a shared workspace, so your next step is always clear.
- 01
See the whole relationship
Keep customer details and conversations close at hand.
- 02
Give your team a shared view
Stay connected and keep work moving together.
- 03
Be there for your customers
Make it easier to ask questions, get support, and stay in touch.
YOUR INDUSTRY. YOUR WAY.A better fit for
A better fit for
the way you work.
Every business is different. Discover how Bongadesk brings better customer experiences to your industry.
TAKE THE CONNECTION WITH YOUYour customers.
Your customers.
Always within reach.
With the Bongadesk customer app, customers can message businesses, check account details, and explore products and services in one place.
Get the customer appSEE IT IN ACTION
Check out the video.
Take a closer look at Bongadesk and discover how a more connected workspace supports your business.
A closer look at better connections Watch on YouTube ↗
THE PEOPLE BEHIND THE CONNECTION
About the team.
Meet the people bringing customer experience, technology, and business together.
Jason Songa
Business Analyst
George Kavindu
Online Marketer
Sheila Chacha
Software Engineer
Mary Longa
Project Manager
YOUR NEXT CHAPTER STARTS HEREMake every connection
Make every connection
count.
Bring your people, conversations, and possibilities together.
Let's grow togetherYOUR TIME. YOUR NEXT CHAPTER.Let's put something
Let's put something
great on the calendar.
Choose a time to explore Bongadesk with us. Tell us where you want to take your business, and we'll help you get started.
01
Tell us about your teamA little context helps us make it personal.
02
Find a time that worksBook a conversation around your schedule.
03
Explore what's possibleSee how your next workspace comes together.
LET'S TALKGood things start
Good things start
with a conversation.
Have a question or want to see how Bongadesk fits your business? Send us an inquiry. We'd love to hear from you.
LET'S CONNECT IN PERSON
Find us in Nairobi.
Explore our location in Upper Hill, Nairobi. Get in touch to arrange a visit.