Providing AI Powered Customer Service & Support, Customer Management, and Improving Customer Experience
Start 30 days Trial For customersHere are some of Bongadesk features
"With Bongadesk platform,we have efficiently integrated with bulk SMS.You dont need to be purchasing bulky sms from a third,All this has been tailored for you need"
"Manage all your customer data from a single application i.e files, contacts, logs, tickets and more"
"Manage you contacts and lead from a page. Create meetings with them, set reminders on your contacts and leads,set achievables on any contact with the system, keep a log on every communication"
Assign and manage different ticket raised by customers
Send marketing emails to your contacts and customers. Email can be sent in bulk and ca also be scheduled
"Manage your customers,get in touch at the client of a button"
"Manage different accounts held by your organization.Email/SMS/DM the accounts directly,Create issues on an account..etc"
Response to different inquiries raised by different customers/users
With our platform you can create meeting and invite anybody
"Massive Messages,Emails and SMSes can be broadcasted to all your Customers and Staff at just the click of a button.This includes attachments"
"Everything with Bongadesk, happens real time all the from messages,emails,SMS.All of those happen instantly. Plus with google's firebase database everything happens instantly"
Handle indoor task created by different by your users
We are currently working on integration our Bongadesk with Whatsapp to allow for seamless communication and chat with your customers
Bongadesk offers a CRM, Customer Support & Engagement Experience from a a single platform.
Bongadesk is integrated with Bulk SMS, Marketing Emails and Mobile App for easier and convenient way to stay in touch and support with your customers
Here are some of the industries covered by Bongadesk
A customer service system is important for an insurance agency because it allows the agency to effectively communicate with and assist its clients. A good customer service system can help improve customer satisfaction, retention, and loyalty. It can also help the agency handle and resolve customer c ...
At the end of the day, the most important thing for a travel agency is to provide excellent customer service. Integrating a customer service system that includes SMS, email, reminders, tasks, tickets, and enquiry can help to achieve this goal. By providing quick and effective communi ...
Bongadesk is a comprehensive customer service system that can offer many benefits to schools. With features such as SMS and email integration, reminders, tasks, tickets, enquiry, document management, contact management, account management, and knowledge base, Bongadesk can help schools streamline th ...
Bongadesk is a customer service, support, and experience platform that offers integrated communication channels and contact management. For IT firms, Bongadesk can provide several benefits, including efficient communication with customers through bulk SMS and email integration, streamlined support t ...
Bongadesk, as a customer service, support, and experience platform, can provide several benefits to a real estate company. Bongadesk's features include efficient account management, streamlined communication through bulk SMS and email integration, support ticket management, enquiry management, custo ...
Bongadesk, as a customer service, support, and experience platform, can provide several benefits to a tours and safaris company. These benefits include efficient account management, streamlined communication through bulk SMS and email integration, support ticket management, enquiry management, custo ...
Bongadesk, as a customer service, support, and experience platform, can provide several benefits to a logistics company. These benefits include efficient account management, streamlined communication through bulk SMS and email integration, support ticket management, enquiry management, customer and ...
Bongadesk, as a customer service, support, and experience platform, can provide several benefits to a college company. The platform offers efficient support ticket management, communication channels such as bulk SMS and emails, and a powerful enquiry and customer management system, including CRM and ...
Bongadesk, as a customer service, support, and experience platform, can provide several benefits to a loans and lending company. These benefits include efficient account management, streamlined communication through bulk SMS and email integration, support ticket management, enquiry management, custo ...
Bongadesk, as a customer service, support, and experience platform, can provide several benefits to a SACCO. These benefits include efficient account management, streamlined communication through bulk SMS and email integration, support ticket management, enquiry management, customer and contact mana ...
The emailing module basically will speed up your email marketing operations while offering more subscriber control.
Do you need to build lists for your email campaigns? It just got easier with Bongadesk.
The emailing module basically will speed up your email marketing operations while offering more subscriber control.
Do you need to build lists for your email campaigns? It just got easier with Bongadesk.
We've prepared pricing plans for all budgets so you can get started right away. They're great for small companies and large organizations
Bongadesk offers a CRM, Customer Support & Engagement Experience from a a single platform. Bongadesk is integrated with Bulk SMS, Marketing Emails and Mobile App for easier and convenient way to stay in touch and support with your customers.
Meet our team of experienced team which will help you on any concerns that you might have
Jason Songa
Business Analyst
George Kavindu
Online Marketer
Sheila Chacha
Software Engineer
Mary longa
Project Manager
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